Return & Refund Policy

Last updated: October 2026

At TaaskRunner, your satisfaction is our top priority. We have a straightforward refund policy to ensure you are never left unsatisfied.

1. Eligibility for Refund

You are eligible for a full or partial refund in the following situations:

  • The Tasker did not show up at the scheduled time.
  • The task was not completed as described in the booking.
  • You cancelled the booking at least 2 hours before the scheduled time.
  • The Tasker provided a service that was significantly below the described standard.

2. Non-Refundable Situations

  • Task was completed satisfactorily and you approved the work.
  • Cancellation was made less than 2 hours before the scheduled time without a valid reason.
  • Change of mind after task completion.

3. How to Request a Refund

  1. Contact us within 48 hours of task completion via our contact form or at support@taaskrunner.com.
  2. Provide your booking ID and a brief description of the issue.
  3. Our team will investigate and respond within 24 hours.
  4. Approved refunds are processed within 5–7 business days.

4. Refund Method

Refunds are credited to the original payment method used during booking. We do not offer cash refunds.

5. Partial Refunds

In cases where the task was partially completed, we may issue a partial refund proportional to the work done, at our discretion.

6. Platform Credits

In some cases, we may offer TaaskRunner wallet credits as an alternative to a monetary refund. Credits never expire and can be used on any future booking.

7. Contact Us

For refund-related queries: email support@taaskrunner.com or message us on WhatsApp.